We are currently experiencing delays in the repair process of PlayStation products. Go ahead and try the troubleshooting proposed on Fix & Replace but please allow extra days for the delivery of your device in case of a return. Please keep monitoring http://hardware.support.playstation.com/ page for the latest information.

PlayStation Fix & Replace

Help and support for your PlayStation products

 

Track your return

Enter your Returns Reference below. You can find this on your confirmation email.